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FREQUENTLY ASKED
QUESTIONS
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What wax do you use?We use eco soy wax which is vegan, GMO free, biodegradable, non-toxic and has a long lasting burn time.
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Can you do custom orders for celebrations?Of course! We are free to create a larger amount of products with custom label, flower toppings, and/or scent combos, so they are perfect for your big day, wedding, birthday, christmas or any other events you celebrate, just contact us through victoriazaharov2009@gmail.com so we can have a chat and discuss your thoughts.
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How are your candles natural and eco-friendly?All of our candles and wax melts are made using sustainable GMO free soy wax, infused by a range of pure high quality essential oils and topped with different flowers and natural resources (leaves, pine needles, spices) which are all also fully vegan, cruelty free and non-toxic.
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Do you do custom labels?Yes, if you would like a custom label that is no longer that 20 characters, drop us an email to victoriazaharov2009@gmail.com with your order number and the text you would like.
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Is your packaging recyclable?All of our packaging is totally plastic-free, recycled and recyclable, including the posting box. So when you receive an order, do a favour for us by recycling all of the packaging into your paper and cardboard bin for it to continue in the sustainable journey.
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How long will my 200ml candle burn for?We estimate that our 200ml candles will burn for 40-45 hours when burnt correctly and following our candle care guidance, although this time may vary in different environments due to different temperatures, humidity or exact amount of wax in the candle.
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Do your candles have a clean burn?Yes, because they are made with sustainable and GMO free wax and don't release any harmul toxins or carcinogens that other paraffin candles set off. Also, our wicks are made with organic, unbleached and lead-free cotton wicks, coated with eco soy wax for the ultimate and immaculate burning experince.
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What to do with empty candle jars?Reuse them as snack boxes, to store jewelery, money, cotton pads, stickers, stationary, makeup, matches... OR YOU CAN EVEN USE IT AS A PLANT POT!
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How should I use your natural candles correctly?When you burn them for the first time, allow the wax to melt up until the edges of the jar to ensure an even burn, this would take about 2-3 hours. The next times you use your candles allow them to always melt until the edges as well. Trim your wicks so they are no longer than 5mm and also to avoid mushrooming. Don-t burn for longer than 4 hours in a row Your candle is finished when there is only about 5mm of wax left or when the metallic part of the wick is visible Follow our tips on how to clean the jars when you are done with your candle
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How to reuse your candle jars?Simply place over a boiling pot with water with a colander or sieve on top, put over your burnt out candle and let the wax melt completely. After about 10 minutes or so, the wax would be melted, so now its time to turn the stove off and remove the jar carefully with tongs or gloves. Pour the remaining wax into your compost bin with the wick, but removing the metallic bottom. Clean your jar with soap and water and it is ready to reuse as you choose.
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How many times can I reuse your wax melts?We recommend re-using our wax melts as many times as you can and until the scent is gone, due to the high % of essential oils in our wax melts, the amount of times may vary.
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How to dispose safely of used-up wax melts?Just absorb the wax with a paper towel and pop it in the compost bin or compost at home, your choice!
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